Q: Can I receive my delivery by a Courier?

Yes, for many locations, this is the best option! If you are at home most days to accept the delivery, we are happy to provide COURIER delivery . We have several trusted couriers that we use to fulfill your home or office delivery . Please note that we can NOT give you a definite date or time of delivery. However, many of our couriers offering tracking for your package.

Q: Can you use Canada Post for shipping?

Yes , due to the change in work location, from day to day, for so many people, we can use Canada Post for shipping . Delivery will be attempted at your door, however, should you not be home at that time, then your package will go to your local post office for pick up, within 10 business days . You will receive a notification card, that they attempted delivery before it is brought to your post office. Please alert us if this service is not being provided as expected. If you would prefer courier service, and this is available in your location, we are happy to offer this to you. Please note, due to remote or rural locations, there may be an extra charge for courier delivery.

Question 1

How do I get FREE delivery?

Accepted Answer

You will automatically receive FREE delivery within Ontario (shipped via Courier or Canada Post) with a minimum order of $150 or more. Please note: For all other provinces, a modest, flat-rate shipping fee will be applied according to the chart below.

Question 2

Can I receive my delivery by a Courier?

Accepted Answer

Yes, for many locations, this is the best option! If you are at home most days to accept the delivery, we are happy to provide COURIER delivery. We have several trusted couriers that we use to fulfill your home or office delivery. Please note that we can NOT give you a definite date or time of delivery. However, many of our couriers offering tracking for your package.

Question 3

What happens to my delivery in Extreme weather conditions?

Accepted Answer

Suppose we are experiencing extreme temperatures in Ontario or across the country. In that case, we may choose to delay shipping of your order, to ensure that it arrives unaffected by weather during transit. Please contact us directly if you are concerned about this kind of delay in delivery. Call 905-563-9253 for more details.

Question 4

What are your delivery times?

Accepted Answer

Delivery times are now taking up to 3-5 business days within Ontario.

Question 5

Can I pick up my wine at the winery instead?

Accepted Answer

If you are not able to be home daily to receive your delivery, the winery is OPEN 7 days a week, 10 am - 5 pm; Simply select 'Pick up at the Winery' instead of Shipping.

Question 6

Can you use Canada Post for shipping?

Accepted Answer

Yes, due to the change in work location, from day to day, for so many people, we can use Canada Post for shipping. Delivery will be attempted at your door, however, should you not be home at that time, then your package will go to your local post office for pick up, within 10 business days. You will receive a notification card, that they attempted delivery before it is brought to your post office. Please alert us if this service is not being provided as expected. If you would prefer courier service, and this is available in your location, we are happy to offer this to you. Please note, due to remote or rural locations, there may be an extra charge for courier delivery.

Question 7

Still have questions…

Accepted Answer

Do you still have questions about shipping and delivery or something else? Please don't hesitate to contact us at 905-563-9253 or via email through the Contact Us page.